Martin's: Comprehensive General Contracting & Roofing on Long Island's East End

Martin's Introduce

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Introduction / Overview: Full-Service

Construction And Renovation

on the East End

For New Yorkers residing or managing property on the East End of Long Island, the name

Martin's

is associated with a wide-ranging set of construction and roofing services. Operating from a strategic location in East Quogue, this firm positions itself as a comprehensive

Roofing contractor

and

General Contracting

resource for both

Residential And Commercial

clients across the Hamptons and Suffolk County.

Martin's

provides an extensive menu of services that covers virtually every aspect of a building’s exterior and interior, from specialized roofing systems like

Cedar Roofing

and

Flat Roof Systems

to full-scale

New Building And Renovations

. Their scope of work is notably broad, making them a single point of contact for complex projects requiring multiple construction disciplines.

However, it is vital for local users to conduct thorough due diligence. While the scope of work is wide—covering everything from

A New Roof

Interior Finish

—public feedback provides a mixed picture regarding their operational practices and customer commitment. Concerns have been raised by neighborhood residents regarding the company’s behavior in the local community, specifically citing a perceived "little to no regard for others" due to persistent illegal parking of business trucks that allegedly block driveways and, critically, obstruct access to a designated emergency water supply for fire rescue. These are serious, community-level issues that potential clients should weigh carefully alongside the list of professional services offered.

Furthermore, direct customer testimonials detail significant issues with project completion and customer service, including instances where employees allegedly "cut corners" by covering rotten wood with metal sheets rather than replacing it, and where managerial responsiveness was severely lacking, culminating in staff hanging up on customers seeking resolution. For any project on your New York property, these reported details highlight the need for strict contract clarity and continuous project oversight.

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Location and Accessibility: Montauk Highway Presence

Martin's

maintains a visible location along the central artery of the Hamptons—Montauk Highway. This address provides a central base for their crews to operate throughout the surrounding East Quogue, Quogue, and other East End communities, making it an identifiable presence in the local commercial landscape.

The office details are as follows:

Address: 497 Montauk Hwy, East Quogue, NY 11942, USA

For clients needing to visit the premises for consultations or material review, the location is noted to include a

Wheelchair accessible parking lot

, which is a positive factor for customer accommodation. However, as noted in local commentary, neighborhood concerns have been expressed about the frequent unauthorized use of surrounding parking and access points by company vehicles, an issue that local users and businesses in East Quogue are aware of and which may impact accessibility for nearby tenants and the public.

***

Services Offered

Martin's

offers a comprehensive suite of construction services that extend far beyond the typical scope of a pure

Roofing contractor

, positioning them as a full-service provider for nearly all aspects of building and renovation.

Full Roofing Systems: This includes the installation of
A New Roof
using various materials such as
Architectural Shingle
,
Asphalt Shingle
, high-end
Cedar Roofing
,
Composite Slate Roofing
, and
Metal Roofing
. They also handle specialized systems like
Flat Roof Systems
,
Shingle Roof System
, and the application of
Roof Coatings
.
Roof Repairs and Maintenance: Core services include expert diagnosis and repair to
Find And Repair Leaks
, general
Roof Repairs
, and the replacement of components like
Chimney Caps
and the installation of
Install Skylights
.
Exterior Envelope Specialties: A strong focus on exterior protective layers, providing
Cedar Siding
,
Siding Repairs
, and overall
Roofing And Siding
packages. This also includes the installation of
Gutter Systems
and
Exterior Trim
.
General Construction and Renovation: As a
General Contracting
firm, they manage complete
Construction And Renovation
projects, including
Residential Construction
,
Commercial Construction
, and
New Building Project
s from start to finish. This often encompasses
Construction Project Management
and addressing structural concerns like
Structural Support
.
Specialized Construction Elements: Providing services for
Interior Finish
,
Siding, Decking
, and even the potential installation of
Solar System
integration, showcasing a versatile skill set across various trades.

***

Features / Highlights

The provided information highlights a broad range of capabilities and services but also points to significant operational and customer service issues that potential clients must consider as features of the business practice.

Extensive Service Breadth: Their comprehensive offering—from a simple
Roof repair
to managing full
Construction And Renovation
—means clients can rely on one contractor for almost any home improvement project, covering specialized materials like
Cedar Roofing
and different structural types (
Flat Roof Systems
).
Capacity for All Project Types: The company serves both
Residential And Commercial
markets, indicating experience with a wide array of building sizes and regulatory requirements.
Designated Client Accessibility: The premises offer a
Wheelchair accessible parking lot
, demonstrating an intent to be physically accessible to all customers.
Reported Community and Service Issues: Customers have reported major concerns, including a manager-level unwillingness to address clear problems. One example cites an immediate repair to rotten wood being dismissed and then improperly covered with metal sheets, indicating a potential failure to adhere to best construction practices and a lack of accountability.
Local Conduct Concerns: Numerous reports highlight a pattern of company vehicles allegedly ignoring "NO PARKING" signs, blocking private driveways for paying tenants, and dangerously obstructing access to the designated "EMERGENCY WATER SUPPLY DESIGNATED FOR FIRE RESCUE" in the East Quogue area. This reflects a significant disregard for local ordinances and community safety.

***

Contact Information

For New York residents in the Long Island area considering

Martin's

for

Roofing And Siding

General Contracting

projects, the contact details are as follows. Given the concerns regarding communication, users are advised to document all interactions.

Address: 497 Montauk Hwy, East Quogue, NY 11942, USA

Phone: (631) 653-6072

Mobile Phone: +1 631-653-6072

***

What is Worth Choosing: Comprehensive Scope Versus Core Practices

When evaluating

Martin's

as a

Roofing contractor

and

General Contracting

firm for your property on Long Island, the decision requires balancing their impressive range of services against significant reported issues in professional conduct and quality control.

The strong point in favor of

Martin's

is their vast scope of work. They can handle everything from niche jobs like

Cedar Roofing

and

Install Skylights

to large-scale

Commercial Construction

and full

Construction And Renovation

management. This capability is highly valuable to property owners looking for a single contractor to streamline multiple, complex project phases.

However, the issues raised by local users are critical to consider. Allegations of poor customer service, including a refusal to address faulty workmanship—such as covering rotten trim instead of replacing it—suggest a practice of "laziness" and corner-cutting at the client's expense. Furthermore, the numerous neighborhood complaints concerning the firm's vehicles allegedly blocking emergency fire access and private driveways indicate a concerning lack of community respect and professionalism that can impact local quality of life and safety.

For New York homeowners, a project like

A New Roof

Roof Repairs

is a major investment. While

Martin's

offers the extensive service list, potential clients are strongly advised to seek out a "good local company who takes pride in their work," as one reviewer suggested. Any user who chooses to work with

Martin's

should ensure every detail, material specification, and repair protocol (especially for issues like rotten wood) is explicitly detailed in a written contract, and that a payment schedule is contingent upon rigorous, third-party quality inspections to mitigate the risks associated with the reported operational and customer service concerns.

***

Martin's Services

Roofing Contractor
A New Roof
Architectural Shingle
Asphalt Shingle
Cedar Roofing
Cedar Shingles
Cedar Siding
Chimney Caps
Commercial Construction
Commercial Roofing
Composite Slate Roofing
Construction And Renovation
Construction Project Management
Exterior Trim
Find And Repair Leaks
Flat Roof Systems
General Contracting
Gutter Systems
Install Or Repair
Install Skylights
Interior Finish
Metal Roofing
New Building And Renovations
New Building Project
Repair Or Replace
Residential And Commercial
Residential Construction
Roof Coatings
Roof Leaks
Roof Repairs
Roofing And Siding
Roofing Building
Roofing Gutters
Shingle Roof System
Siding Repairs
Siding, Decking
Solar System
Structural Support
Tapered Roof Insulation

Martin's Details

Accessibility
Wheelchair accessible parking lot

Martin's Photos

No photos available at the moment.

Martin's Location

Martin's

New York Suffolk County East Quogue Montauk Highway

497 Montauk Hwy, East Quogue, NY 11942, USA

Martin's Reviews

An average rating of ★3.4 from 14 user reviews.★ 5★ 4★ 3★ 2★ 1

PLEASE STOP PARKING NEXT TO THE EMERGENCY WATER SUPPLY DESIGNATED FOR FIRE RESCUE.You can tell a lot about a business by seeing how their managers and employees have little to no regard for others. There is ample parking in East Quogue, on main street (directly in front of their office) and in the large public parking area one block over. However, “Martins,” and their employees use their business trucks to illegally park in areas that pose harm to people who pay for their own parking and driveways. Despite numerous requests and complaints from many neighborhood residents and businesses, no one at Martins cares. Not to mention the multiple, enlarged “NO PARKING,” signs directly where they park their huge trucks. They block the only driveway used by numerous paying tenants and businesses, all day long.The worst part is they block space that in case of a fire, the fire department would not be able to access the only water supply for this area, greatly putting many lives at risk. Which also has very clear signage to not block! Is it that difficult to find another place to park that might sometimes may require these men to walk a few extra steps to work?I’m not surprised to see the reviews on their poor service and performance. I guess laziness is at the heart of their practices.
May 24 · L J
I believe a company is built on quality work and great customer service. This is by far the worst company I've ever dealt with on the East end. They replaced a roof and didn't replace 5 pieces of trim that were horrifically rotten, when asked to replace them they came by didn't get out of the car and didn't respond for over a month. Then one day they came and nailed metal sheets over the completely rotten wood. I called to ask why the pieces weren't replaced and was told "the wood is fine." I expressed that I was sure the wood was completely destroyed and then guy hung up on me.... I dont get angry about situations I just hope people do the right thing so I asked for a call back to resolve things and they do not answer me.Pretty horrible. Shows that they do not care about their customers AT ALL and cut corners to make an extra buck at the clients expense.Better off finding a good local company who takes pride in their work.
June 16 · Tyler Horn
Called company for estimate at my parents house 3 weeks ago, they sent Jimmy who looked at house and said they will get back to me within 24 hours with an estimate, one week goes by call company speak with Kathy, was told they would get back to me, 2nd week called spoke with Kathy , said still no estimate was told they'd get back to me, after the 3rd week I called spoke with Kathy asked to speak to the owner or manager , she laughed at me then put on Richard the owner whose excuse was they have very limited people /staff and material and to find some place else. do not recommend very unprofessional company you get what you pay forAnd a lack of materials is no excuse for the lack of communication
November 04 · Joseph Gilroy
Called them and they came right away and repaired a leak in a the roof, all seemed great! I was singing their praises! We patched up the interior sheet rock and done. Fast forward, the leak was not repaired, it was raining in my house again. I called numerous times for about a month and finally got someone. I was very frustrated and demanded they come repair the roof and he hung up on me! I called back and it went to VM I left a message asking him to see the situation from my point of view, that I paid for a repair that is not complete and had a hard time getting them to come back. Finally we were able to schedule them to come back, they didn’t show! Came the following day. The guy said not two words to me! He did stuff, he left. Fast forward the leak is still there! Had to call leak stoppers...no more leak now!! $675 down the drain!!
October 11 · Jackie Foster-Johnson
I've had a chronic roof leak for a couple of years. Martin's checked and did something, I paid $175. At next rain it still leaked, they sent a different crew, did something (no charge) but my roof still leaks. So hard to get qualified, competent or caring contractors on Long Island!
September 02 · Frances Secondo