HomeView Roofing Contractor in Elmira, NY: Services and Customer Feedback

HomeView Introduce

## Introduction / Overview

HomeView is a contractor based in Elmira, New York, offering a range of construction and home improvement services. The business identifies its types as a Roofing contractor, Bathroom remodeler, Contractor (General construction), Masonry contractor, Pressure washing service, and Siding contractor. This breadth of services suggests a focus on exterior and interior home renovation projects.

The company is associated with Ray Austin (Owner of HomeView), and operates within the broader New York region. While offering multiple services, its core specialties appear to center around roofing, siding, and general contracting work.

It is crucial for New York residents considering engaging HomeView to review all available public information, especially the detailed customer feedback provided in the public domain, before entering into any contract or making a deposit.

## Location and Accessibility

HomeView is physically located at a specific address in the Southern Tier region of New York State, making it a local option for residents in and around the Elmira area.

The registered physical location is:

415 Fulton St, Elmira, NY 14904, USA

This Elmira address positions the contractor to serve clients in Chemung County and the surrounding New York communities, where demand for comprehensive home repair and renovation services is consistent.

## Services Offered

HomeView advertises an extensive list of services spanning multiple areas of home renovation and maintenance. These services suggest a full-service approach to both major renovations and smaller repair jobs. The main services are categorized as follows:

Roofing Contractor Services:
- Roof inspection
- Roof installation / New Roofing / Full Replacement / Total Replacement
- Roof repair, including roof repair for storm & wind damage
- Shingle Replacement
- Skylight installation
- Old Roof services
- Roofing Project
- Clean Up associated with roofing work
Siding and Exterior Services:
- Siding Contractor / Siding Replacements / Put New Siding
- Decks And Patios
- Retaining Walls
- Roofing & Siding (combined service offering)
Masonry Contractor Services:
- Brick & block work
- Masonry repair & maintenance
- Repointing
- Remodeling (associated with masonry)
Contractor (General Construction) Services:
- General construction
Pressure Washing Service:
- Power/pressure washing

The diversity in offerings, from foundational masonry and general construction to specialized roofing and pressure washing, positions HomeView as a potential single point of contact for extensive home exterior and remodeling needs in the Elmira region.

## Features / Highlights

Based on the business types and service descriptions, the main features of HomeView are its:

Multi-Discipline Capability: As a contractor that covers Roofing, Siding, Masonry, and General Construction, HomeView aims to handle complex projects requiring expertise across several trades.
Specialization in Exterior Work: The heavy emphasis on roofing, siding, decks, patios, and masonry suggests a core competency in exterior protection and aesthetic upgrades.
Storm Damage Response: Explicit mention of Roof repair for storm & wind damage indicates a readiness to handle emergency and insurance-related repair work common in New York weather.
Local Elmira Presence: Being locally based at 415 Fulton St, Elmira, NY, may appeal to residents seeking a contractor familiar with local building codes and regional material considerations.

## Critical Customer Feedback Summary

It is necessary to present the critical customer reviews provided as part of the factual assessment of this contractor. These reviews make serious allegations and should be weighed heavily by any potential client. The key points from the public feedback include:

Allegations of Abandonment and Communication Failure: One reviewer alleged that the owner, Ray Austin, "completely ended communication" and "ran before completing the project" on a home renovation, leaving the site "in a very disorderly state."
Claims of Faulty and Incomplete Work: The same reviewer specified "critical errors" and incomplete work, listing issues such as insulation not being properly installed, unfinished framing, unfinished plumbing and electric, missing window trim, and a porch roof that allegedly "flew off and needs replacing."
Deposit and Refund Disputes: A second reviewer claimed to have paid a 50% deposit ($3,375) for a deck construction that was never started. The reviewer alleges that the owner failed to return the deposit and became unresponsive, stating the money would only be returned after reselling materials (which allegedly were never delivered to the property) or securing a similar job. This reviewer initiated legal action in small claims court to recover the funds.
Lack of Professional Ethics Alleged: Both reviewers strongly advised others against hiring HomeView, citing a lack of follow-through and poor work ethics.

Potential clients should exercise extreme caution, verify all credentials, seek references for recently completed jobs, and fully understand deposit and payment terms before proceeding.

## Contact Information

For potential inquiries regarding estimates or services, HomeView can be contacted using the following information:

Address: 415 Fulton St, Elmira, NY 14904, USA
Phone: (607) 742-9067
Mobile Phone: +1 607-742-9067

## What is worth choosing

The decision to choose any contractor, including HomeView, must be based on a thorough risk-benefit analysis combining their stated services with their documented performance. HomeView's worth choosing, in a theoretical sense, lies in its capacity to handle complex, multi-trade exterior projects (roofing, siding, masonry) using a single contractor, which can simplify project management. Their expertise in addressing storm damage repair is also a valuable service in the New York region.

However, the significant and repeated public complaints regarding communication failure, project abandonment, alleged faulty workmanship, and the failure to refund deposits present a serious cautionary element. In the contracting world, reliability, clear communication, and financial accountability are paramount. While the scope of services is broad, the consistency and quality of service delivery—as publicly documented by multiple reviewers—are the critical factors that prospective clients in New York must prioritize when making their final selection. Due diligence is essential before any financial commitment.

HomeView Services

Masonry Contractor
Brick & block work
Masonry repair & maintenance
Remodeling
Repointing

Contractor
General construction

Pressure Washing Service
Power/pressure washing

Roofing Contractor
Roof inspection
Roof installation
Roof repair
Roof repair for storm & wind damage
Skylight installation
Clean Up
Decks And Patios
Full Replacement
New Roofing
Old Roof
Put New Siding
Retaining Walls
Roofing & Siding
Roofing Project
Shingle Replacement
Siding Contractor
Siding Replacements
Total Replacement

HomeView Photos

No photos available at the moment.

HomeView Location

HomeView

New York Chemung County Elmira Fulton Street

415 Fulton St, Elmira, NY 14904, USA

HomeView Reviews

An average rating of ★2.9 from 19 user reviews.

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★ 5★ 4★ 3★ 2★ 1

We hired Ray Austin (Owner of Homeview) as a general contractor for the renovation of a home in Pine City. Unfortunately, he has completely ended communication with us. He left the property in a very disorderly state, costing us significant time and money just cleaning up, as can be seen from the photos. He seems to have gotten in over his head with our project, and instead of being honest with us or making things right, he has taken our $$, completed work with critical errors, and ran before completing the project. Much of the work was not done properly (eg, all insulation not overlaped and stapled), is incomplete (eg, window trim not installed, framing not finished, plumbing not finished, electric not finished, holes in floors, etc) or already failing (eg, roof on porch flew off and needs replacing). We find new issues daily. I hope my review can save people the headaches we are experiencing.
November 19 · Lindsey
Please read the reviews and take it in consideration! Ray came to give me an estimate to build a deck on my backyard by my pool in the end of June. After weeks when he sent me the estimate and we discussed cost of materials and agreed on what material I wanted the deck I agreed to pay $6,750 for the deck. ( he wasn’t the only quote I got nor the cheapest!) He asked 50% deposit to buy the materials and get the permit. On July 11th I gave him a check for $3,375 which he check on that exact same day, and he never came to do the job. Today is September 10 and nothing! I asked Ray for my deposit back and he said he never had anyone cancel a job on him and that he would give my deposit back once either he resells the material he purchased for the job ( which nothing showed up at my property, not even a box of screws) or if someone else hires him for a similar job. I told him that I wouldn’t accept that answer as those things aren’t in his control and none of it might ever happen. He said he would give me my deposit back in a week or two and still nothing, you won’t even ever hear from him if he replies to your texts4-5 days later you are lucky! So today I got the papers to sue him on small claims court and get my money back.Save your self the headache and your hard earned money and hire someone else, who follows through and has good work ethics! Would I have read those review and seen same has happened to other people, I would never had hired him! Good luck folks!
September 11 · Ana Machado
I'm writing this review on behalf of a family member, because they've been through enough with Ray Austin and his poorly-run business "Homeview."Ray entered into a contract with this family member eight months ago, and since been completely unprofessional in managing his work on the project.The following behaviors have been observed:- Leaving the job site a mess. Staff often left soda bottles, cigarette butts, and clothing in plain sight at day's end- Unanswered phone calls and text messages- More often than not, my family member is dealing with an excuse from Ray as to why he can't work on the site. For instance, he could not work one day because one of his staff had legal trouble that he (for some reason) needed to deal with.- Unable to produce materials purchased with client money (treks flooring, in this case). Ray claims the materials are in "storage," with no proof of purchase for the client.- Ray allowed a city home improvement project to lapse, even though he was given more than six months to complete the project before the grant expired.- Staff never spends a full day on site. The average work time is ~4 hours, and there has not been one time that the staff has worked a full week, even during a period in which the region had some of the nicest weather we've ever seen in the month of May!- Eight months later, the project remains unfinished and several thousand dollars worth of materials have not been produced.This is not an exhaustive list, but it should be enough for anyone reading it to reconsider entering into any sort of agreement with Ray Austin and HomeView. He is no longer in good standing with the Better Business Bureau, and there are a growing number of reviews that substantiate the claim I'm making here. The family member in question is in the process of bringing legal action against Ray Austin and HomeView.8 months does not seem like an unreasonable timeline to expect someone to finish a garage roof, home roof, and a deck. New homes are built in less time.With HomeView, you are running a very serious risk of entering into an agreement with an unethical businessman. Ray Austin will not be forthcoming about his timeline. He will not produce materials that have been purchased with your money. He will keep unprofessional work hours and he doesn't run a tight ship among his "crew."My family member is semi-retired and wants nothing more than to be able to sit on their front deck and enjoy the summer.I hope this review helps you make an informed decision.
June 12 · Donald Austin
Over 2 months to complete our roof. Many texts to back up our experience. Days without communication, weeks after getting payment for supplies before they were bought. Ray was never on the job until the last day. Roof torn off for weeks before roof was finally placed. Took over 3 weeks once the roof was started. Major damage in house due to roof being torn off (tear off tooks weeks) with no replacement through many rain storms. Ray did not keep his word on timeline. Damage to home caused Major stress and Ray seemed uncaring. Many excuses, no follow through. Dumpster left in driveway for weeks causing us to not have full use of our driveway for weeks. 3 weeks later roof has waves and needs repair. Last day, gave check and they took it directly to the bank. Bank told them they needed to verify the check before they could cash it. Rays son called and ssid if they couldnt cash the check, they couldnt get home. Had to hire someone to clean out roofing materials from gutters. Would never recommend Ray for anything. If 0 stars was possible, that would be the review.
August 11 · jane stamler
Ray Austin who is the owner of HomeView is one of the worst, most unprofessional contractor in the area. He was commissioned to renovate a house and after receiving his downpayment, decided he was too good to show up consistently for work. Eventually him and his team stopped showing up and left the project uncompleted. The little work they did were done incorrectly and we had to pay to redo what was incorrectly done by them. Even though he may say he has experience in interior work, he does not and his incompetence will cost you. Use him at your own risk.
June 22 · Samm Loates