Patriot Roofing

- 113 Boston Rd, North Billerica, MA 01862

Introduction / Overview

Choosing a roofing contractor in Massachusetts is one of the most significant decisions a homeowner can make. The roof protects your entire investment from New England's unpredictable weather, and local regulations are in place—including mandatory licensing and building permits—to safeguard consumers. When seeking a company to handle this critical work, due diligence is not just recommended; it is absolutely essential to protect your property and your financial interests.

Patriot Roofing, based in North Billerica, MA, is a business that homeowners might encounter while researching local options. However, publicly available customer feedback contains severe, repeated concerns that warrant careful consideration by any prospective client. The tone of this article must, therefore, shift from promotional to strictly informational and advisory, ensuring Massachusetts residents are fully aware of the reported issues before entering into any contract.

The core issue reported by multiple customers centers on the critical requirement for proper licensing and the securing of necessary building permits—fundamental legal requirements for home improvement work in the Commonwealth. Reviews explicitly claim that the company failed to obtain a building permit for the work performed and was allegedly not properly licensed, resulting in significant delays, incomplete jobs, and legal complications for the homeowners, including issues when attempting to sell their properties.

Location and Accessibility

Patriot Roofing is geographically situated to serve the Merrimack Valley region and other areas in Northern Massachusetts. Their stated physical location is:

113 Boston Rd, North Billerica, MA 01862, USA

This address places the contractor in a location that provides easy access to Billerica, Lowell, Chelmsford, and the surrounding towns via major local routes, including the primary access point of Boston Road. While the physical location is central, prospective clients are strongly advised to use the provided contact information not just for inquiries, but to rigorously verify all business credentials—namely, current Massachusetts Home Improvement Contractor (HIC) registration and Construction Supervisor License (CSL) status—before scheduling an on-site consultation or signing any agreements.

Services Offered

As a roofing contractor, the primary services one would expect from a business like Patriot Roofing would typically include the full scope of residential roofing work. Based solely on the category type, a roofing contractor generally offers:

• Roof Installation
• Roof Repair
• Roof Replacement
• Roof Inspection
• Shingle Roofing Services

However, the available public reviews highlight a major discrepancy between the implied service capacity and the delivered service quality and compliance. Customers have explicitly stated that after receiving payment, the company either completed only a minor portion of the work or failed to complete the project entirely, necessitating the hiring of a second, properly licensed contractor to finish and correct the job. This reported failure to deliver on the fundamental service of completing a paid-for project is the most serious concern for any homeowner considering an engagement.

Features / Highlights (Advisory)

In place of standard promotional highlights, it is necessary to present key advisory points drawn directly from customer experiences to guide Massachusetts residents:

• Critical Licensing Warning: Multiple customer accounts explicitly warn against hiring the company, stating that the contractor was allegedly "NOT PROPERLY LICENSED." In Massachusetts, a licensed contractor is essential to consumer protection and eligibility for state programs like the Guaranty Fund in case of disputes. Homeowners must verify the contractor's Home Improvement Contractor (HIC) registration on the state's official website before signing a contract.
• Building Permit Non-Compliance: Several reviews indicate the company performed work without securing the required municipal building permits, a serious violation of Massachusetts State Building Code. Lack of a permit can lead to future complications, especially during a home sale, as the liability for unpermitted work falls to the homeowner.
• Unfinished Work and Completion Delays: Customers reported extreme and protracted delays in project completion, with one instance citing a job started in September only being finished in April, and another where the work was never completed at all, despite full payment being made. The property owner reportedly had to threaten legal action and BBB complaints to prompt any further work.
• Payment Issues and Financial Risk: Accounts detail paying the full amount before the majority of the work was finished, followed by communications from the contractor admitting they did not have the funds to complete the job. This suggests a significant financial risk to the customer and a violation of standard contract practices, which usually ties payments to completion milestones.
• Need for Legal Action: At least two separate customers reported being forced to pursue legal remedies, including court cases, to resolve payment disputes and the failure to complete the paid-for work.

Contact Information

The provided contact details for Patriot Roofing are listed below. Massachusetts residents are urged to contact the state's Office of Consumer Affairs and Business Regulation before utilizing this information for contract purposes to ensure the company is fully compliant with all state registration and licensing requirements.

Address: 113 Boston Rd, North Billerica, MA 01862, USA

Phone: (978) 670-7353

Mobile Phone: +1 978-670-7353

What is Worth Choosing (Consumer Protection Focus)

For homeowners in Massachusetts, the most important takeaway from the public data regarding Patriot Roofing is a strong caution to prioritize consumer protection above all else. Based on the overwhelming and consistent negative feedback concerning licensing, permitting, and job completion, the prudent choice for any MA resident is to rigorously vet all potential contractors.

A reputable contractor should always:

Provide their Massachusetts Home Improvement Contractor (HIC) registration number (required for most residential jobs over $1,000) and Construction Supervisor License (CSL) number immediately.

Have the contractor, not the homeowner, pull and be responsible for all necessary municipal building permits. This ensures the work is properly inspected and meets code.

Structure payment schedules tied to specific, completed milestones, never demanding full payment before the majority of the work has even begun or finished.

The information available on Patriot Roofing explicitly details the risks of non-compliance with these critical standards. Massachusetts law is designed to protect you; utilize the state’s resources to verify any contractor’s license status before you sign an agreement to ensure you hire a responsible, licensed, and permitted professional for your valuable home improvement project.

Patriot Roofing

113 Boston Rd, North Billerica, MA 01862, USA