Best Value Roofing & Repairs: Understanding Your Options in Albany, NY

Best Value Roofing & Repairs Introduce

Introduction / Overview

For homeowners in the New York Capital Region, selecting a roofing contractor is a critical decision that impacts the long-term protection and value of their property. Best Value Roofing & Repairs, which has also operated under the name Mike's Roofing, has provided services to the Albany community. This article aims to present publicly available information about the contractor to help local users make an informed choice for their roofing needs, which commonly include everything from minor leak fixes to major system replacements, such as TPO roofing and integrated gutter work.

The scope of work a roofing contractor handles typically includes ensuring the entire roofing system, from the primary covering to secondary components like gutters and downspouts, functions correctly to protect the home from the challenging New York climate. Transparency and reliability are key factors local users value most in this service sector.

Location and Accessibility

Best Value Roofing & Repairs is situated in the Albany, New York area. A local base is often beneficial for quick response times, especially for urgent repair needs following storms common to the Capital Region.

Their address is listed as:

12 Rondack Rd, Albany, NY 12205, USA

To connect with them regarding any roofing or repair inquiries, local users can utilize the following contact information:

Phone: (518) 858-1008

Mobile Phone: +1 518-858-1008

While no specific accessibility information for the physical office is publicly stated, the primary services are delivered on-site at the customer’s residential or commercial location.

Services Offered

Based on the scope of work described in available customer reports, Best Value Roofing & Repairs has experience in managing comprehensive exterior building projects. The services they are known to offer include, but are not limited to:

Complete Roof Tear-Out and Replacement: Handling the full removal of old roofing materials and installation of a new system.
TPO Roofing Installation: Specialized work with Thermoplastic Polyolefin (TPO) systems, a common flat-roofing solution.
Gutter and Downspout Services: Installation of new gutters and downspouts, as well as necessary cleaning and caulking of existing components.
Roof Leak Repair: Addressing active leaks in the roofing membrane to prevent further water damage to the home's structure and interior.
Secondary Roof Maintenance: Including cleaning and caulking for components such as term bars on secondary or low-slope roof sections.

Features / Highlights

When evaluating a contractor, it is important for local users to consider the specific elements of a company's performance, as reported by other community members. The publicly available customer experiences highlight specific aspects of the company's work and customer service:

Experience with TPO and Flat Roofing Systems: The company has documented experience with modern roofing materials like TPO, which is an important feature for many New York properties with flat or low-slope roofs.
Comprehensive Exterior Work: Their projects have included gutters, downspouts, and caulking, indicating an ability to handle the full scope of a roof-related exterior water management system.
Former Operating Name: The business was formerly known as Mike's Roofing, which is a key piece of information for local users performing due diligence and historical checks on the contractor.

Contact Information

For any inquiries regarding roofing, repair, or maintenance needs in the Albany, NY region, the company can be reached using the contact details provided below:

Address: 12 Rondack Rd, Albany, NY 12205, USA

Phone: (518) 858-1008

Mobile Phone: +1 518-858-1008

What is Worth Choosing

For local users in New York assessing Best Value Roofing & Repairs, it is essential to consider the full picture presented by public data. What is technically available to choose is a contractor who has demonstrated experience with crucial components like full roof tear-outs, the installation of modern TPO flat roofing systems, and comprehensive gutter/downspout management. These are all specialized and necessary services for protecting property in the New York climate, where flat roofs and reliable water drainage are critical.

However, potential clients must exercise extreme caution. The provided customer reviews paint a highly negative and consistent picture of unreliability, project delays (a "3-day project" took over two weeks), failure to complete contracted work (unaddressed gutter leaks, missing downspout components), and severe post-project issues including massive leaks and subsequent interior damage. Furthermore, multiple reviews cite issues with responsiveness after final payment, failure to honor warranties, and the owner, Mike, being repeatedly unavailable with claims of being in Florida. For homeowners in Albany, where the integrity of a roof is non-negotiable, the public record raises serious concerns about the company's professionalism, reliability, and commitment to their word and warranty. While they offer necessary services, the numerous, detailed accounts of dissatisfaction strongly suggest that their operating practices fail to meet the standards of reliability and quality expected of a professional contractor in the New York region.

Best Value Roofing & Repairs Photos

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Best Value Roofing & Repairs Location

Best Value Roofing & Repairs

New York Albany County Albany Rondack Road

12 Rondack Rd, Albany, NY 12205, USA

Best Value Roofing & Repairs Reviews

In April 2017 we contracted w/Mike Somma of Mike's Roofing, formerly Best Value Roofing & Repairs. The project entailed a complete tear out, new TPO, new gutter/downspout, and cleaning/caulking of secondary roof term bars, gutters, and downspouts.Not only did it take months to get him out to our home, but the project went by fits and starts from July 29 to August 14. We were told this was a 3-day project. Then, when we thought all was well and done (and paid for), at the first storm we discovered a massive roof leak and found all our gutters and downspouts leaked as well. By September 1st Mike put in a temporary patch on the roof but did nothing for the other leaks. By September 12th we had a permanent patch to the roof leak but, again, none of the other leaks were addressed. Also, the new downspout never got the extension or the wall brace that it needed.To complicate matters at the next rain, material left behind on a secondary roof plugged a downspout causing a cascade of water to flood the basement. In all, a wall sconce, a coax cable, and a portion of the secondary roof were damaged by Mike's work... and, as of this writing 10/22/2017, he has made no plans to close this chapter by completing the necessary work. We have come to learn the hard way that he is unreliable, unprofessional, and has little pride of workmanship. Regrettably, his word means nothing. His warranty is meaningless.
October 23 · N Gibeau
This company is a joke and are a bunch of con artist!!! DO NOT HIRE!!! Mike was paid to fix my roof and sent his brother John to do it instead, he did not fix what he was paid to fix, gave a 2 year warranty. The next rain storm the roof was still leaking in the same spot and even worse, I had my ceiling start falling on the inside where the leak was occurring and even telling him that we still have not seen him. Every time he has been contacted he says he will send someone the next day, well after two months the next day still has not come. He just happened to be in flordia, and This seems to be a common theme through out the reviews of his company! Unless you want to pretty much hand out money for free I would stay clear from this guy!!!!
November 12 · Alm M
Mike's Roofing aka Best Value Roofing & RepairsMike is a complete RIPE OFF AND NOT TRUE TO HIS WORK. Do not hire him for your roof.Mike completed work for me on 10/18/2018. He gave me 1 year warranty, which he has NOT held up.My roof started leaking in the same place he claimed he repaired. I reached out to him five different times for repair and he FAILED TO FIX HIS MISTAKE.HE PLAYS TO MANY GAMES AND IS NOT A MAN OF HIS WORD.I ADVISE EVERYONE TO STAY CLEAR FROM MIKE'S ROOFING AKA BEST VALUE ROOFING & REPAIRS.IF YOU ARE READING THIS REVIEW, PLEASE DO NOT DISREGARD. HE DOES NOT HOLD UP TO HIS WARRANTY.
January 02 · Celina pollydore
Mike, the owner was very timely with an estimate, responding to questions and the completion of my flat roof. He did not try to up sell me on things I did not need and was affordable catering to my budget. Also Ron was very professional and knowledgeable. It only took five days from quote to finish to complete the work. I received updates on the status of the job, and every time I contacted him my call was answered. I will definitely recommend him in the future.
October 02 · Erik N
DO NOT HIRE THIS GUY!!! Mike Somma was hired to do a roof repair for me. When I called to tell him I was going to have him do the work, he said he was in Florida and would send his partner, who I since found out was a relative of his. His name was John Hotaling. John did the work and when I was getting an estimate for gutters from someone else they asked what was wrong with the roof. I went up myself and investigated and the hole that was supposed to be covered with interlocking board was not covered all the way and he used a piece of pine board. I lifted shingles and nails were half hammered in and bent over and he just left them like that. The drip edge he put on was not even over the flashing. I called Mike and he said he was still in Florida but promised me he would take care of my problem. That was 4 months ago. He has made several appointments with me and has never showed up. He only answers the phone if he doesn t recognize your number so you have to call from different numbers which is what I did. I was careful and had checked a reference he had given me. I have called that reference and he told me Mike is lying to me, that he never came back from Florida. He also doesn t live at the address on Rondack Rd. He left there a year ago. In fact there are three different addresses for him when you google his business. So all in all this guy is running a business from Florida and just sending his relatives to do shotty work. He also has 3 unanswered complaints from the BBB. Do yourself a favor and STAY AWAY!!!I am going to have to take him to small claims court to get my $950 back.
June 19 · Jan T