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C&R Contracting
- 16 Fairgrounds Ave, North Adams, MA 01247

Roofing contractor, Chimney services ★2.0

16 Fairgrounds Ave, North Adams, MA 01247, USA

2.0
Not returning phone calls or texts. Two weeks ago took one of our windows to be repaired. Was also repairing a door frame and got money from us to order it. Now can't get them to respond to voice mail or texts. - Leslie Rich
C&R Contracting Overview Intro Photos Location Reviews

C&R Contracting Introduce

Introduction / Overview: General Contracting Services in Western Massachusetts

For Massachusetts property owners, particularly those in the scenic Berkshire County and the North Adams area, the need for reliable, comprehensive home and commercial building maintenance is constant. The region's challenging weather demands a contractor capable of managing everything from crucial roof repairs to complex exterior overhauls. C&R Contracting, based in North Adams, presents itself as a broad-spectrum service provider operating as a General contractor, specializing in exterior and structural components.

According to public business records, C&R Contracting, established as a Sole Proprietorship with Mr. Mark Champagne listed as a Partner, has been active in the area since 2004. This duration of existence suggests a historical presence in the local market, offering services that cover multiple aspects of property preservation, including primary roles as a Roofing contractor, Siding contractor, and provider of dedicated Chimney services.

The selection of a contractor is one of the most significant decisions a property owner can make, directly impacting the longevity and safety of their investment. As with any service provider, due diligence and careful review of a contractor’s track record across all available public sources is essential to ensuring a successful project outcome in the state of Massachusetts.

Location and Accessibility

C&R Contracting is physically located in North Adams, positioning them to serve the northern and central Berkshire regions of Massachusetts. This centralized location provides the opportunity for local engagement with the community and accessibility for prospective clients wishing to review project information or service details in person.

The contact information for the business is:

Address: 16 Fairgrounds Ave, North Adams, MA 01247, USA

Phone: (413) 242-4248

Mobile Phone: +1 413-242-4248

Further public records concerning the business indicate that the BBB file for C&R Contracting was opened in September 2004, and the business was started on January 1, 2004, operating as a Sole Proprietorship. It is factually reported that the business is NOT BBB Accredited. This is an important detail for consumers who prioritize working with companies that meet the specific accreditation standards set by the Better Business Bureau.

Services Offered: Multi-Disciplinary Property Solutions

C&R Contracting advertises a comprehensive suite of exterior and general construction services, providing property owners with a single point of contact for multiple maintenance and renovation needs. Their range of services indicates an ambition to handle complex projects that require skills across several trades.

The types of contracting services provided by C&R Contracting include:

  • Roofing contractor: Specializing in the installation, repair, and maintenance of roofing systems for property protection.
  • Siding contractor: Expertise in exterior cladding and siding installation, repair, and replacement for aesthetics and weatherproofing.
  • Chimney services: Dedicated care for chimney structures, which is critical for safety and preventing leaks in masonry.
  • General contractor: Overseeing and executing broader construction and home improvement projects that may involve various structural components.

The combination of these roles positions the company to potentially handle exterior envelope projects efficiently, such as addressing a roof leak, repairing the resulting water damage, and replacing compromised siding all under one contract.

Features / Highlights: Public Record and Operational Reality

When evaluating C&R Contracting, Massachusetts users should consider both the advertised scope of services and the public record of operational conduct. While the company offers a valuable multi-trade service model, public reports raise significant concerns about reliability and project delivery.

Key factual points regarding the business's public record include:

  • Advertised Versatility: The contractor factually claims the ability to serve as a single resource for roofing, siding, and chimney needs, potentially simplifying the repair process for clients.
  • Licensing Information: Public records indicate a Massachusetts license number of 162176, issued by the Office of Consumer Affairs & Business Regulations. Consumers are strongly advised to verify that this license is current and in good standing with the appropriate state agency before engaging in any contract.
  • Severe Communication Failures (Factual Report): Public customer reviews factually report a troubling pattern of unreturned communication. Specifically, customers have reported “Not returning phone calls or texts” for extended periods, even after money was taken for materials or when an incomplete job required follow-up.
  • Reliability and Project Abandonment (Factual Report): Public data includes claims that the contractor took possession of property (a window) for repair and received money to order materials (a door frame) but subsequently became unresponsive, leaving the work incomplete and materials unordered.
  • Unsatisfactory Workmanship and Liability (Factual Report): A customer review factually reports paying the contractor three times to fix the same issue—missing slates—and that the repairs were unsuccessful, ultimately leading to significant secondary damage, including “mold in my house,” and resulting in the threat of legal action.

These factual reports of non-responsiveness and recurring failed repair attempts are a major component of the contractor's public footprint in the Massachusetts market.

Contact Information

For property owners who wish to inquire about the listed services or discuss previous arrangements with the contractor, the following contact information is available:

Address: 16 Fairgrounds Ave, North Adams, MA 01247, USA

Phone: (413) 242-4248

Mobile Phone: +1 413-242-4248

Given the nature of the public feedback, it is professionally recommended that any communication be documented thoroughly, ideally through traceable email or certified mail, when attempting to discuss estimates, project commencement, or the resolution of outstanding issues.

What is Worth Choosing: Prioritizing Due Diligence and Reliability

For residents of Massachusetts, selecting a contractor must involve a detailed risk assessment, especially when undertaking crucial structural work like roofing or chimney repair. C&R Contracting factually advertises a convenient multi-service model, which is appealing for properties that require simultaneous work across Roofing contractor, Siding contractor, and Chimney services categories.

However, the public record is a mandatory consideration. What is ultimately "worth choosing" for any Massachusetts consumer is a contractor who not only offers a comprehensive service list but also demonstrates consistent reliability, quality workmanship, and open communication. In this instance, the documented public data presents a critical warning, factually reporting chronic unresponsiveness, failure to complete paid-for work, and poor quality control leading to costly consequences like mold and repeated repairs.

Therefore, any individual considering C&R Contracting must exercise extreme caution. The factual evidence strongly suggests a significant risk of project delay, financial loss due to payment for unfulfilled or ineffective work, and potential property damage that may lead to legal action. Prospective clients are advised to prioritize verifiable evidence of recent, successful project completion, strong communication guarantees in the contract, and, most importantly, the selection of a contractor with a demonstrably positive public record, ensuring their investment and their property's integrity are protected.

C&R Contracting Photos

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C&R Contracting Location

C&R Contracting

16 Fairgrounds Ave, North Adams, MA 01247, USA

C&R Contracting Reviews

An average rating of ★2.6 from 5 user reviews.

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