Craftsman Roofing and Masonry Introduce
When seeking a roofing or masonry contractor in a bustling metropolis like New York, homeowners and business owners often rely on reviews and public information to make an informed decision. The trust placed in these professionals is significant, as their work directly impacts the safety and value of a property. While many companies operate with integrity, it is crucial to be aware of those that have garnered serious complaints from customers. Based on publicly available information, Craftsman Roofing and Masonry is a business that New York residents should approach with extreme caution.
This article serves as a clear and factual overview of the company, based on a pattern of concerning reviews from multiple customers. The information presented here is not promotional in any way; rather, it is intended to provide potential clients with a transparent look at the experiences of others. The content is designed to help New Yorkers protect themselves from potential financial loss and significant frustration. It is a stark reminder that even with positive reviews, which may be unverified, it is essential to conduct thorough due diligence before hiring any contractor for a home renovation project. The experiences detailed by real customers highlight a pattern of behavior that raises serious questions about the company's legitimacy and ethical practices.
The business model of a contractor should be built on trust, clear communication, and quality workmanship. Unfortunately, the experiences shared about Craftsman Roofing and Masonry suggest a stark contrast to these principles. The stories of unfinished projects, demands for money, and a lack of follow-through paint a picture that is deeply unsettling. For a city that relies so heavily on reliable and professional services, such accounts are a serious warning. It is disheartening to see how vulnerable individuals, including the elderly, have allegedly been impacted. This overview is a direct response to the need for public awareness about a company that has been accused of serious misconduct.
Craftsman Roofing and Masonry lists its address as 32-30 154th St, Flushing, NY 11354, USA. However, according to a customer review, this address may be a point of concern. One reviewer stated that "This address they are attached to is abandoned as well." This claim, if accurate, raises a significant red flag about the company's physical presence and legitimacy. The phone number provided for the business is (347) 419-6562, but one customer reported that their number was blocked after attempting to call for a resolution. This inaccessibility and alleged lack of a valid physical location make the company difficult to hold accountable, adding to the risk for potential clients. For New York residents, verifying a contractor's physical business address and ensuring they have a verifiable, operational location is a critical step in preventing potential issues. The reported inaccessibility of the company's management further complicates matters for customers seeking to resolve disputes.
According to the provided information, Craftsman Roofing and Masonry offers a number of services. The types of work they are listed for include "Roofing contractor" and "Masonry Contractor." The specific services listed are:
- Roof inspection
- Roof installation
- Roof repair
- Business Services
- Education Services
While the first three services are standard for a roofing company, the inclusion of "Business Services" and "Education Services" is unusual and lacks clarity. Based on the customer reviews, it appears that the company has been hired for a variety of tasks, including driveway and concrete work, which falls under masonry. However, the reviews suggest that these projects have been plagued by issues of being unfinished or poorly executed.
The most compelling information about Craftsman Roofing and Masonry comes from the reviews of real customers. These reviews detail serious and concerning experiences that serve as a strong warning to others. Here are the key highlights and alleged issues:
- Unfinished Work and Alleged Scams: One review from the family of an "elderly mother" alleges that the contractor took a deposit and an additional payment totaling $2500 for a driveway job that was never completed. The family claims the contractor, identified as Jonathan, stopped communicating and blocked their calls. The family states they still had not received their money back over a year later.
- Unprofessional and Aggressive Behavior: Another review describes a person named Jonathan as "extremely rude and racist" and alleges that he would "demand money from you every time he sees you.. with an EXTREMELY aggressive tone." The customer also claims that he would accuse clients of being scammers if they did not pay immediately.
- Poor Workmanship: A customer who hired the company for a concrete job stated that the work was "TERRIBLE" and had "marks everywhere." This indicates a lack of quality and skill in their execution.
- Unreliable and Inconsistent: The reviews highlight a pattern of unreliability. The company allegedly "was always late or never showed up for work at all." A job that was supposed to take a few days reportedly took an entire month.
- Lack of Accountability: Customers reported that when they tried to resolve the issues, the company's representatives, including Jonathan and his brothers Mike, David, and Jake, provided excuses and eventually stopped communicating.
Based on the provided information, any potential contact with Craftsman Roofing and Masonry should be approached with extreme caution. The publicly listed phone number is (347) 419-6562, and the address is 32-30 154th St, Flushing, NY 11354, USA. However, as noted, there are claims that the phone number may be blocked and the address may be abandoned.
When considering a contractor in New York, the reputation and track record of the business are paramount. Based on the available customer reviews, Craftsman Roofing and Masonry is not a company that should be considered for any type of work. The consistent pattern of complaints, including allegations of unfinished projects, poor workmanship, unprofessional conduct, and alleged fraudulent activity, makes them a significant risk. The experiences of the customers who have reported losing thousands of dollars and being left with unresolved issues serve as a powerful cautionary tale. It is crucial for New Yorkers to do thorough research, including checking for complaints with organizations like the Better Business Bureau, and to be wary of companies with a history of such negative feedback. Choosing a reputable contractor is essential for protecting your home, your family, and your financial well-being. The accounts of these customers strongly suggest that this company is not worth the risk. It is a rare instance where the honest, unfiltered feedback from customers serves as the most important and informative part of the business description.
Craftsman Roofing and Masonry Services
Roofing Service
- Roof inspection
- Roof installation
- Roof repair
- Business Services
- Education Services
- Masonry Contractor
Craftsman Roofing and Masonry Photos










Craftsman Roofing and Masonry Location
Craftsman Roofing and Masonry
32-30 154th St, Flushing, NY 11354, USA
Craftsman Roofing and Masonry Reviews
concretemoney2022reviewsscammerselderlyprojectcost
★ 5★ 4★ 3★ 2★ 1Jonathan did work for my elderly mother. He didn't finish the work but he took her money. He was supposed to finish her driveway but never came back. I have called him several times and he always had a story. I spoke with his brothers Mike, David and Jake they all said the work would be completed,, now they are saying we are not the only customers they have. The last time I called Jonathan he hung up the phone on me. My next step will be to call the BBB. This is very sad and disheartening. He took $2500 from my mother. Please don't use this company. I didn't want to give a star at all but I had to. This address they are attached to is abandoned as well. The deposit was originally $4000, Jonathan came back and asked for another $1000 which my mother gave him. This job started 7/19/2022 that is well over a month at this point. They were in contact with us. We were contacting you. We'll see what happens next week. 11/1/2022 I tried calling the business phone they gave blocked my number. This company is fake. They owe my family $2500. 3/6/24 My family still did not get their money returned. These people are horrible.
March 06 · Queen514I came to write a review expecting them to still have good 1-2 reviews. BUT I AM GLAD people are coming out and writing honest reviews about them. Just like previous reviewers, I also thought they were good based on few reviews they had on yelp and google (probably fake). Anyways, they did a TERRIBLE concrete job and there are marks everywhere. Jonathon was an extremely rude and racist person and would accuse you of being a scammer if you dont give him money right away. He will demand money from you every time he sees you.. with an EXTREMELY aggressive tone. He was always late or never showed up for work at all. He said it would take few days which ended up taking one whole month. Please AVOID this business at all cost, I KNOW if i paid ALL my money upfront I would have been scammed like the poor elderly people that he scammed as well. Please be extremely careful dealing with this business, especially that lanky man named Jonathon.
October 23 · Summoner AI had very high hopes for this company. I found this company on yelp. It had decent reviews so I gave them a shot. Jonathan (who is one of the owners) is whom I dealt with throughout this job. I hired this company to put a concrete curb underneath a vinyl fence I have in the backyard to block out any rodents. The estimate was about 30% higher than the other two estimates I received. I chose this company due to the professionalism Jonathan was displaying when I initially had him over to look at the scope of the project. Overall he job was done okay. HOWEVER….The workers left a bunch of stuff in my backyard (12’ 2x4’s, and about 20 cinderblocks) that Jonathan said they will remove everything when they come back to inspect the job they did a few days later. In addition, he said if there was anything I was unhappy about, he would repair it at that time. Long story short, Jonathan waisted my time in having me wait around for him 3 separate times he said he would be coming over to take everything and never showed up and never called to let me know he has to postpone finishing the job. He even sent me another message recently saying he will be over Saturday to take everything out of my yard. Then guess what….HE NEVER SHOWED UP!
September 15 · J SpiegelAvoid at all costs. Do not work with these people. Had work done in May 2022. Unfortunately, I was taken in by the two good reviews that existed on Yelp and a reassuring meeting with Johnathon. I echo everything the others have said ... he says the right thing and seems knowledgeable and courteous.The work is a completely different story. Absolute garbage and no oversight or quality control. They tell you what you want to hear and then hire a random crew from the Home Depot parking lot, and barely check the job because they are out scamming your neighbors. The warranty/guarantee is B.S. He is very quick to get paid and assures you work will happen. Stringing you along. He was supposed to return in June, the week or two after the job was supposedly done. There was some family emergency, and then completely ghosted us. Completely unreliable. Terrible work. No quality control. I'm embarrassed to say how much money we lost with them, but it was A LOT.We needed repointing, our stoop reinforced and have our back patio repaired. They used different colors of concrete and mortar in places. It looks like we did a patch job of older work, but the same team was working on it at the same time. Our steps have a noticeable bulge in the middle now because they didn't level the concrete pad properly. They didn't fill in sand between the bricks so we are growing weeds in between bricks now. The repointing above the windows didn't work so we are still getting leaks. They ground out mortar and then unevenly applied new mortar back. We still find random chunks of mortar in spots along the wall, and places where practically none was put in. The back patio wasn't pitched correctly so water just sits in puddles. They never asked us what color to paint it and just painted it with some terrible gray color. The product must have been cheap because it is already bubbling and scraping off 3 months later.Overall, an F- grade for A+ money. Absolutely unprofessional, terrible work.
October 06 · Paras ShahJonathon runs an excellent service for homeowners through Craftsman Roofing & Masonry.They repaired our Chimney, dug down to the foundation of our home to waterproof it, and afterwards laid concrete where necessary. This was all done quickly and efficiently byexpert workers. Jonathon updated us regularly and made sure that we were happy with the work done at every step of the way. We were most impressed by not only the excellent work done - but with the meticulous documentation of the work, and great clean up at the end of the project. We just had a big rain storm, and for the first time in 15 years, our basement was dry as a bone. Thank you Craftsman Roofing & Masonry!
January 19 · Paula Cafe
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