Quality Homes USA, Inc

- 1025 Old Country Rd, Westbury, NY 11590

Choosing a roofing contractor is one of the most important decisions a New York homeowner can make. Your roof is the primary shield that protects your family and your most valuable asset from the state’s often harsh and unpredictable weather, from winter blizzards to intense summer storms. Unfortunately, the home improvement industry, like many others, can sometimes attract companies that do not operate with the best interests of their clients at heart. While many contractors are honest and skilled professionals, it is crucial for homeowners to be vigilant and informed to avoid falling victim to poor workmanship and deceptive business practices. This article provides a factual and necessary overview of a particular company, Quality Homes USA, Inc., based on publicly available information and customer testimonials, to serve as a cautionary tale and an educational tool for our community.

The purpose of this piece is not to promote a business but to provide a vital public service message. We believe that an informed homeowner is a protected homeowner. The provided reviews about Quality Homes USA, Inc. highlight serious concerns that any New York resident should be aware of when considering a contractor for their home. The reviews paint a picture of a company that, according to customer accounts, has failed to honor its promises, specifically a "lifetime warranty" that allegedly became void less than five years after the work was completed. This is a significant issue that goes directly against the trust and reliability that a homeowner expects from a professional contractor. The accounts of a non-existent phone number and overcharging for poor quality work are critical warning signs that every consumer should take note of.

Quality Homes USA, Inc. is located at 1025 Old Country Rd, Westbury, NY 11590, USA. This address places it in a central part of Long Island, a highly populated area with a significant demand for roofing and home repair services. While a physical location might suggest a legitimate business, the accessibility of a company must be considered in conjunction with its operational reliability. According to customer testimonials, even if a company has an accessible address, it is useless if it fails to be accessible by phone when a customer needs to file a warranty claim. The phone number provided, (516) 703-6244, has, as per the review, allegedly become non-existent.

For homeowners in New York, the accessibility of a contractor is not just about a physical location or a working phone number at the time of the sale. It is about the ability to contact them for follow-up work, warranty claims, and future needs. The accounts provided about Quality Homes USA, Inc. serve as a stark reminder that a business's long-term accessibility is just as important, if not more so, than its initial presence. A company that promises a lifetime warranty but cannot be reached to honor it creates a serious and costly problem for the homeowner, forcing them to spend more money on repairs that should have been covered.

Based on the provided information, Quality Homes USA, Inc. lists its services as:

Services Offered:

• Roof installation
• Roof repair for storm and wind damage

This concise list of services represents the fundamental offerings of a roofing contractor. However, the quality of these services, as described in customer feedback, appears to be a major concern. A roof installation or a repair for storm damage is an investment in the safety and integrity of a home. If a company overcharges for what is described as "poor quality work," it can lead to significant financial and structural consequences for the homeowner. A poorly installed roof can result in leaks, mold, and even structural damage, negating the entire purpose of the service. Furthermore, a claim of being overcharged suggests a lack of fair pricing and transparency, which is a critical aspect of consumer trust.

The provided reviews about Quality Homes USA, Inc. highlight a number of highly concerning features and behaviors. These are not highlights in the traditional, positive sense, but rather crucial warning signs that homeowners should be educated about when they search for a reputable contractor.

Features and Highlights (Warning Signs):

• Failure to Honor Warranty: The most alarming highlight is the claim that a "lifetime warranty" was not honored less than five years after the work was done. This is a fundamental breach of trust and a potential sign of fraudulent activity. A warranty is a promise, and a company that fails to keep its promises leaves its customers vulnerable.
• Lack of Communication: The report that the company's phone number became "non existent" is a red flag. A legitimate business, especially one that offers a warranty, must be reachable for customer service and claims. A non-existent phone number suggests a pattern of avoidance and a refusal to take responsibility for their work.
• Poor Quality Workmanship: The customer review explicitly states that the work was of "poor quality" and that the homeowner was "very disappointed." This is a direct indication that the craftsmanship may not meet industry standards, leading to costly and frustrating problems down the road.
• Overcharging: The claim that the company "overcharges" for its services suggests a lack of fair and transparent pricing. Homeowners should always be wary of contractors who charge exorbitant prices without a clear justification or who provide a poor return on investment.
• Allegations of Shady Behavior: The reviewer's description of the company as "shady" and the call for legal action ("They should be sued") are powerful indicators of a severe lack of trust and dissatisfaction.

These are not the features you look for in a professional contractor. They are the traits that an informed consumer must watch out for and use to make a decision to look elsewhere.

Based on the provided information, the contact information for Quality Homes USA, Inc. is as follows:

Address: 1025 Old Country Rd, Westbury, NY 11590, USA

Phone: (516) 703-6244

It is important for any potential customer to be aware of the provided review stating that this phone number is allegedly "non existent."

In the context of the provided reviews, the question of what is "worth choosing" about Quality Homes USA, Inc. becomes a lesson in what to avoid. The value of this information lies not in what it promotes, but in what it warns against. For any homeowner in New York, the provided reviews serve as a crucial piece of advice. What is worth choosing about a roofing contractor is honesty, reliability, and quality. Based on the customer accounts, Quality Homes USA, Inc. has allegedly failed on all three fronts. The promise of a lifetime warranty that is not honored, a phone number that is non-existent, and a track record of what is described as "poor quality work" are the exact opposite of what a responsible homeowner should seek.

Therefore, the most valuable takeaway is to always conduct thorough due diligence before hiring a contractor. Check reviews from multiple sources, ask for references, and verify that the company is licensed and insured. Do not be swayed by promises of a lifetime warranty without a clear understanding of the terms and the company's track record of honoring them. The story of Quality Homes USA, Inc. is a powerful reminder that an informed consumer is a protected consumer. By sharing these factual accounts, the community can help one another avoid similar disappointing and costly experiences, ensuring that their homes are protected by reputable, trustworthy professionals.

Quality Homes USA, Inc

1025 Old Country Rd, Westbury, NY 11590, USA